Privacy Policy

Who we are

Our website address is: https://custommadestamps.com.au.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Artwork Preparation

We prefer to work with original vector images for all our custom products, saved as an ai, eps or pdf file. If you are providing a vector file, please make sure all fonts are converted to outlines/objects.

We can also accept JPG, PNG, GIF and TIF files provided they are single colour [ideally black] and high resolution [at least 300 dpi].

We offer Artwork Assistance to get your artwork manufacturing ready. On your order upload your image and choose “Artwork Assistance” and we will get your artwork ready for production. This incurs a $35.00 labour charge.

Please call us if you need any help with the artwork prep

Rubber Stamp Artwork Guide

Creating artwork for rubber stamps requires careful consideration to ensure the final product is clear, detailed, and functional. Here are some key guidelines to follow:

1. Design Simplicity

  • Keep it Simple: Rubber stamps work best with simple, bold designs. Avoid intricate details that may not transfer well onto the rubber.
  • Bold Lines: Use bold lines and shapes to ensure clarity. Thin lines or fine details can get lost during the stamping process.

2. High Contrast

  • Black and White: Design in black and white to see how the stamp will look when inked. Avoid gradients and shading.
  • Clear Edges: Ensure there are clear, distinct edges in your design to create a crisp imprint.

3. Size and Scale

  • Proper Dimensions: Create your design to fit the exact dimensions of the stamp size you will be using.
  • Check Legibility: Ensure that all text and images are legible at the size of the final stamp. Test by printing your design at the actual size.

4. Text Considerations

  • Readable Fonts: Use simple, bold fonts. Avoid cursive or highly decorative fonts that might not reproduce well.
  • Spacing: Maintain sufficient spacing between letters and elements to prevent them from merging when stamped.

5. Image Resolution

  • High Resolution: Design at a high resolution (300 DPI or higher) to ensure the stamp maker can capture all the details.
  • Vector Graphics: Use vector graphics if possible. They provide the clearest lines and can be resized without loss of quality.

6. Design Elements

  • Negative Space: Incorporate enough negative space to ensure that elements are not too close together. This helps in achieving a clean stamp.
  • Borders: If using a border, ensure it’s not too close to the edge of the stamp to avoid partial impressions.

7. Testing and Adjustments

  • Test Prints: Before finalizing, print your design on paper to check for clarity and detail.
  • Adjustments: Make necessary adjustments based on the test prints. Simplify further if needed.

8. File Formats

  • Preferred Formats: Save your final design in commonly accepted formats such as PNG, JPG, or vector formats like SVG or AI.
  • Design Software: Use professional design software like Adobe Illustrator, CorelDRAW, or similar for best results.

By following these guidelines, you can create effective and visually appealing rubber stamp designs that reproduce well and serve their intended purpose efficiently.